international shipping available

customer service

RING SIZE CHART

MYLA OSUCA –RING SIZE CHART

 

ORDER

Orders can be placed online at any time at www.mylaosuca.com. If you have any questions regarding placing orders online, you may contact the representative at, info@mylaosuca.com.

The in stock items will be shipped immediately. If an item is not in stock, it usually will take about 2-4 weeks to produce + shipping time. Please note that during holiday seasons when there is a high volume of orders can take more than 4 weeks. In any cases, we will notify you with an estimated delivery date. You will be notified via email when your order has been shipped with the tracking information.

 

PAYMENTS

We accept all major credit cards through our secure payment gateway.

 

RETURN / EXCHANGE POLICY

 Most of our online orders are order made for the customer. Unfortunately we do not accept returns.

In cases of size changes for the rings, please email us at info@mylaosuca.com. We recommend that you confirm appropriate ring sizes prior to placing your order online. Please check the "Ring Size Chart" for international ring sizes listed on this page.

Your satisfaction is important to us. If you are not happy with your purchased item(s) please email us within 5 days of receiving your package at info@mylaosuca.com with your reason. If the reason is accepted, you will be able to exchange a product for same or higher price. We only accept exchanges for all new and unused jewelry with original packaging in perfect condition. Jewelries that has been worn and altered in any way will not be accepted for exchange. All prior shipping costs are non refundable. Customer will be responsible for shipping costs associated with any exchanges and we recommend that you insure any shipments for the jewelry.

All SALE items are final sale.

Due to hygenic reasons earrings are final sale.

 

DOMESTIC SHIPPING

All Japan orders are shipped via Sagawa. Overnight and next day is available for an additional fee.

 

INTERNATIONAL SHIPPING

We ship internationally via Fedex for flat shipping rate of USD $30.00 for pieces under USD $2,000. We offer free international shipping for orders above USD $2,000. Express shipping is available for an additional fee.

Please note that our shipping prices do not include international duties and taxes. These will be paid separately by the receiver.

 

JAPAN TAXES

We collect local sales tax of 8% for any orders that ship to destinations
within Japan. This sales tax will be added to the cost of your order during checkout.

 

INTERNATIONAL DUTIES / TAXES

International duties and taxes will be paid by the receiver. We are not responsible for the payment of any duties, taxes, or other fees assessed to international shipments and we are not responsible for any delays or other issues that may be arise when shipping internationally. Once your order has shipped, you will receive an email from us.

  

For further questions please feel free to contact info@mylaosuca.com anytime!